WFS: Value Creation: Last year’s learnings and today’s problems

Last year 2 seminal studies from EDC and McKinsey put precise figures on the new revenue potential for airlines. But only if challenges are recognized, measured and addressed. What are the airline challenges observed by payment consultants? And we will hear today in a very concrete way how such challenges are being addressed.

• Shanta Paratian, Senior Manager, Edgar, Dunn & Company